Welcome to Clairop!
This Cookie Policy explains how Clairop ("we," "us," or "our") uses cookies and similar tracking technologies when you visit our website at https://clairop.com (the "Platform"). This policy provides you with clear and comprehensive information about the cookies we use and the purposes for using them.
1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. Cookies are widely used to make websites work more efficiently and provide information to website owners.
Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your device after you close your browser and allow websites to remember your actions and preferences over time. Session cookies are temporary and are deleted when you close your browser.
2. How We Use Cookies
We use cookies and similar tracking technologies for the following purposes:
- Essential functionality: To enable core features of the Platform and ensure proper operation
- Authentication: To identify you when you sign in and keep you logged in during your session
- Security: To detect and prevent security risks and fraudulent activity
- Preferences: To remember your settings, preferences, and choices
- Performance: To analyze how you use our Platform and improve our services
- Analytics: To understand user behavior and measure the effectiveness of our features
3. Types of Cookies We Use
3.1 Essential Cookies
These cookies are necessary for the Platform to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies as they are required for the Platform to work.
- Authentication cookies: Remember your login state and keep you signed in
- Security cookies: Protect against fraudulent activity and enhance security
- Session cookies: Maintain your session as you navigate through the Platform
3.2 Functional Cookies
These cookies allow us to remember choices you make (such as your language preference or theme settings) and provide enhanced, personalized features.
- Preference cookies: Remember your settings and preferences
- UI state cookies: Remember the state of interface elements (expanded/collapsed sections, etc.)
- Feature cookies: Enable optional features and enhanced functionality
3.3 Analytics Cookies
These cookies help us understand how visitors interact with our Platform by collecting and reporting information anonymously. We use this information to improve our Platform and user experience.
- Google Analytics: Tracks usage patterns, page views, and user engagement metrics
- Performance monitoring: Identifies performance issues and helps us optimize the Platform
- Error tracking: Helps us identify and fix technical problems
3.4 Marketing Cookies
These cookies may be used to deliver relevant advertisements and track the effectiveness of marketing campaigns. We only use marketing cookies with your consent.
- Advertising cookies: Show you relevant ads based on your interests
- Conversion tracking: Measure the effectiveness of our marketing campaigns
- Retargeting cookies: Display relevant ads on other websites you visit
4. Third-Party Cookies
We use services from trusted third-party providers that may set cookies on your device when you use our Platform. These third-party cookies are subject to the respective privacy policies of these providers.
- Google Analytics: Helps us analyze website traffic and usage patterns
- Stripe: Processes payments securely and may set cookies for fraud prevention
- Authentication providers: Handle secure user authentication
We do not control these third-party cookies. For more information about how these third parties use cookies, please refer to their privacy policies.
5. How to Control Cookies
You have several options to control or limit how cookies are set on your device:
Browser Settings
Most web browsers allow you to control cookies through their settings. You can:
- Delete all cookies stored on your device
- Block all cookies from being set
- Block third-party cookies specifically
- Receive notifications when cookies are set
Browser-Specific Instructions
To manage cookies in your specific browser, please refer to:
- Chrome: Settings → Privacy and security → Cookies and other site data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Cookies and site permissions → Manage and delete cookies
Please note: Blocking or deleting cookies may impact your experience on the Platform. Some features may not function properly without cookies, and you may need to manually adjust your preferences each time you visit.
6. Do Not Track Signals
Some browsers support a "Do Not Track" (DNT) feature that signals to websites you visit that you do not want to have your online activity tracked. Currently, there is no industry-wide standard for recognizing DNT signals, and therefore, we do not respond to DNT signals at this time. We will continue to monitor developments around DNT browser technology.
7. Mobile Device Identifiers
When you access our Platform through a mobile device, we may collect unique device identifiers and mobile analytics to improve your mobile experience. You can manage these settings through your mobile device:
- iOS: Settings → Privacy → Tracking (turn off "Allow Apps to Request to Track")
- Android: Settings → Google → Ads (reset advertising ID or opt out of personalized ads)
8. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will notify you by updating the "Last Updated" date at the top of this policy and may provide additional notice (such as a banner on our Platform or email notification). We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.
9. Governing Law
This Cookie Policy is governed by and construed in accordance with the laws of Canada. Any disputes arising from this Cookie Policy shall be resolved in the courts of Canada.
10. Contact Us
If you have any questions or concerns about this Cookie Policy or our use of cookies, please contact us:
Email: support@clairop.com
Website: https://clairop.com
For more information about our privacy practices, please see our Privacy Policy.
Thank you for trusting Clairop. We are committed to being transparent about our use of cookies and respecting your privacy choices.